Delivery

Delivery truck graphic

We pick and dispatch orders every working day, and aim to pick and pack your order within 1-2 working days of you placing it. After this, your parcel will be dispatched by your chosen delivery method./   確認訂單後我們會盡快出貨,訂單一般會於1至2個工作天以速遞形式送到。

 

Please note that working days for teapigs are Monday - Friday and do not include bank holidays. /  工作時間為星期一至五,公眾假期除外。

Whilst the vast majority of the parcels we send will reach their destinations in HK within the usual delivery times, occasionally parcels get delayed and take longer than normal.  Please be patient - especially if you are on the outer islands or outside of HK). If after 10 working days from placing your order, you are concerned about its whereabouts, just get in touch and we will happily investigate. We send all our HK and International parcels via trackable services - your tracking number can be obtained from teapigs. /  如下單後10個工作天內仍未收到貨品,請立刻聯絡我們跟進。

To contact us email or call +852 3591 1044

hk customers

ServiceOrder ValuePriceUsual Delivery Time
courier service



up to hk$349 hk$40

1-2 working days 

Order by midnight Thursday 20th December for delivery by Christmas.

hk$350+ FREE

1-2 working days

Order by midnight Thursday 20th December for delivery by Christmas.

territories outside of hk

ServiceOrder ValuePriceUsual Delivery Time
mainland China

international tracked delivery

up to hk$349 hk$40

1-2 working days 

Order by midnight Thursday 20th December for delivery by Christmas.

hk$350+ FREE

1-2 working days

Order by midnight Thursday 20th December for delivery by Christmas.

Macau

courier service

up to hk$349 hk$50

2-3 working days 

Order by midnight Thursday 20th December for delivery by Christmas.

hk$350+ FREE

2-3 working days

Order by midnight Thursday 20th December for delivery by Christmas.